Hello there! How can I assist you today ma'am?

Hi, I'm looking for some medication for my baby. He's been really fussy and congested.

I'm sorry to hear that. Let me ask a few questions to better understand his symptoms so I can suggest the appropriate medication.

Sure, that would be great.

Is your baby experiencing a fever or coughing?

No, just a runny nose and congestion.

Okay, for infants under 2 years old, we usually recommend saline drops for the nose to help loosen mucus. Have you tried using these before?

Yes, but it doesn't seem to be helping much.

In that case, you could try using a bulb syringe to suction out any excess mucus. As for medication, we have some baby acetaminophen if your little one is experiencing any discomfort or pain.

That sounds like a good idea. Is it safe for babies?

Yes, as long as you follow the dosage recommendations on the packaging. And be sure to check with your pediatrician before giving any medication to your baby.

Okay, I will make sure to do that. Thank you for the advice and suggestions!

No problem at all, it's my pleasure to help. Let me know if you have any other questions.