Hello, it's nice to meet you. Thank you for having me today.

Hi there, thanks for coming in. Can you tell me a bit about your experience as a doorman?

Sure. I worked at a luxury hotel in New York for two years, where I was responsible for greeting guests, assisting with their luggage, and hailing taxis.

Great, that sounds like great experience. What would you do if a guest approached the hotel with a complaint?

Well, I would remain calm and professional. I'd carefully listen to their complaint and do my best to offer a solution, whether it's finding a manager to speak with them or coordinating with other staff to address the issue.

Very good. And what would you say is your greatest strength as a doorman?

I believe my attentiveness is my greatest strength. I make an effort to remember guests' names and any specific requests they have, so they always feel welcome and taken care of.

Excellent. Lastly, what do you think makes a hotel doorman stand out from others?

I think someone who is personable and approachable is key. A doorman should make guests feel comfortable and welcome as soon as they arrive, setting the tone for a great stay.

Thank you for your time and answers. We'll be in touch soon.

Thank you. Have a great day!