Good morning, it's great to meet you. Thank you for taking the time to discuss my application for the doorman position at your hotel.

Good morning! It's great to meet you too. Please have a seat. Can you tell me a little bit about your relevant experience and skills?

Yes, I've previously worked as a hotel bellboy, where I provided assistance to guests with their luggage and directed them to various destinations within the hotel. Additionally, I also have experience working in a customer service role, where I was able to develop my communication skills.

That's great to hear. We're looking for someone who is able to provide exceptional customer service and make our guests feel welcomed. How do you handle difficult situations?

Well, I believe in addressing any concerns with empathy and understanding. I would try to resolve the situation as best as I could while keeping in mind the hotel's policies and guidelines.

Excellent. Can you describe how you would greet guests as they arrive at the hotel?

Of course. I would make sure to offer a warm smile and a friendly greeting, while also opening the door for them and offering assistance with their luggage if necessary.

Wonderful. And how do you ensure the safety of our guests and their belongings?

I would be vigilant in monitoring the entry and exit of the hotel, as well as keeping an eye on the luggage storage area. Additionally, I would ensure that only registered guests are allowed entry into the hotel.

It's clear that you have the necessary skills and experience for the job. Do you have any questions or concerns about the role?

Yes, I'm curious about the dress code for the position. Would I be required to wear a uniform or is there flexibility in choosing my own attire?

Our hotel has a strict dress code policy, so you would be required to wear a uniform. However, we do provide our employees with multiple uniforms and ensure that they are comfortable and presentable.

That sounds reasonable. I'm excited about the opportunity to work for your hotel, and I look forward to providing excellent service to your guests.

We're excited to have you on board as well. We'll be in touch soon regarding the next steps in the hiring process. Thank you for your time today.